If you are interested in more detail, here is a good presentation by a different author of the model with a lot of narrative on definitions.
Monday, July 26, 2010
Another post on Kano Method
I gave a recent presentation on the Kano Model as applied to the business case for new product development. I put the charts on slideshare.net. You can also find my Kano presentation for agile practitioners there also.
If you are interested in more detail, here is a good presentation by a different author of the model with a lot of narrative on definitions.
If you are interested in more detail, here is a good presentation by a different author of the model with a lot of narrative on definitions.
