Value stream mapping derives from the Lean community, where of course the focus is on leaning out non-value add. So, in value stream mapping, each activity, to include the workflow of authorization and other governance, and ancillary activities, like a trouble report or a status report, is evaluated for value-add.
And, of course that begs the question: what is value-add? There is an answer, of course, but it may take a bit of customization to make it work everywhere. Simply put: anything that is ultimately delivered to the customer or makes the customer deliverable a good thing in the customer's eyes.
A lot of governance would not fit this definition directly, but most indirect activities don't. Nevertheless, most practical organizations can't live without them, so there's a certain non-value overhead that goes along with everything.
One thing I do like about value stream mapping is the clarity of the diagramming. Take a look at this diagram:
If you're interested in more, this diagram came from a nice post at LeadingAnswers
Are you on LinkedIn? Share this article with your network by clicking on the link.