Some of my favorites.
- I'll leave it to the student to fill in context
Process Improvement: Instead of trying to make the trains run on time, it might be better to do away with the trains!
Anonymous
Anonymous
Get it right the first time: There is no undo button for our oceans of time.
Tom Pike
Think ahead: Somebody's sitting in the shade today because someone planted a tree a long time ago
Warren Buffett
The certainty of the future: There are no facts about the future
David Hulett
Return on value: Value increases when the satisfaction of the customer augments and the expenditure of resources diminshes
Robert Tassinari
It's the customer! If the customer is not satisfied, he may not want to pay for our efforts. If the customer is not successful, he may not be able to pay. If he is not more successful than he already was, why should he pay?
Niels Malotaux
Read in the library at Square Peg Consulting about these books I've written
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